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Helping leaders and teams master the art of de-escalation

Calm When It Counts (Keynote and Workshop)

Rob Redenbach’s signature presentation, Calm When It Counts, builds the ability to stay steady under pressure by framing de-escalation as an essential skill for leadership and life. It reduces conflict, improves decisions, and keeps choice available when it matters most.

The 45-minute keynote is designed for plenary or conference audiences, while the half-day workshop is suited to smaller, more interactive groups. Humour is used to support engagement in both formats, but Calm When It Counts is not a comedy routine. It delivers evidence-based guidance on how to de-escalate pressure before it distorts judgement.

Experience and Perspective

Rob Redenbach works with leaders and teams to de-escalate pressure early and shape what happens next, before the moment decides for them.

His perspective comes from experience in high-risk environments, including time spent protecting aid workers in the Middle East and Papua New Guinea, and from adapting principles from those settings to leadership and everyday life.

That adaptation is reflected across a range of publications, from the journal of the U.S. National Tactical Officers Association to Virgin Australia’s inflight magazine, as well as guest appearances on Conversations with Richard Fidler and the Building Resilient Kids podcast.

He has also built a parallel career as a storyteller, with sold-out shows at the Edinburgh Fringe and the Sydney Opera House.

This combination of experience and craft, together with a Master’s degree from the Australian Graduate School of Policing and executive education at Harvard, underpins programmes delivered in 23 countries across more than 1,000 conferences, workshops, and professional settings.

nab
"You could have heard a pin drop. Great message, entertaining, real."
03-delorenzo
"Feedback has been fantastic . . . I will be in touch to discuss what I can do later with the Managers."
Toyota
"Excellent delivery. Excellent examples. Excellent engagement."
optus
"Rob’s address was clearly the highlight of our business program . . . an outstanding presentation."
01-ing
"Rob’s message of courage and relentless curiosity aligned perfectly with our values of initiative and helping others to be successful."
05-lj-hooker
"Rob’s insights will surely have a lasting impact on how we motivate and lead our teams on a daily basis."
bech
"Each session stimulated thinking and discussion among our global leadership team."
Fuji
"A powerful presentation that every business owner could identify with."
Fuji Xerox
toshiba
Everyone could relate to the message and take away learnings.
cpa-testi
"An excellent, practical no-hype speaker."
04-celeb
"Due to overwhelming positive feedback, we continue to recommend Rob to clients who are looking for a different style of leadership speaker."
common
"Not only did the audience come away with some fantastic tools, but the presentation enabled our conference to end with a real buzz."
Commonwealth Bank Australia
griffith
"Well received and much appreciated."
LG
"Rob's message delivered great focus on the importance of thinking differently and working smarter."
LG Electronics
seven
"Very thought provoking. The analogies used were particularly timely."
Seven Network Australia
YPO
"On an agenda filled with the best of the best from around the world, Rob provided a unique and compelling session."
boost
"Our partners loved Rob's insight . . . direct, surprising, informative, entertaining and relevant were some of the words used to describe his presentation."
02-wilson
"Rob provided a great presentation to our group and really nailed the key messaging that he was briefed on."
seagate
"Key messages succinctly delivered and catered well to an audience of international participants."
Seagate
QR
"Relevant, compelling and drove home the real work that needs to be done."
Queensland Rail
Swinburne
"Very well received and helped us step outside our usual language and mindsets."
Swinburne University of Technology
ONEA
"Overwhelmingly great. Nearly every evaluation rated him 9s or 10s all the way through."
Oregon Narcotics Enforcement Association
Brownes-Dairy
"Captivating. Rob's insight on sophisticated communication resonated deeply with our GMs and employees at all levels."
Brownes Dairy